Expert Advice


Exceptional Service



We provide a national “No Win, No Fee” Pre-Legal Debt Recovery Service.

Once instructed we pass the case to our High Court Enforcement partners who then write to, email, phone and/or visit the debtor to either settle the debt in full or reach an agreed payment plan.

During this stage a pre-legal letter is sent to the debtor warning if they fail to make contact and agree to either settle the debt in full or reach an agreed payment arrangement further action will be taken. This action may include obtaining a County Court Judgment (CCJ) or other enforcement action.

If no meaningful contact or payment is made during this 7 to 14 day pre-legal period we will then help you through the process of taking further action, if appropriate, and not limited to obtaining a CCJ (County Court Judgement).

Fee for Debt Recovery is 17.5% of whatever we collect.

Call us now on 0800 118 4 118


We provide a national “No Trace, No Fee” National Tenant Tracing Service.

A tenant may leave a property at the end of the tenancy without providing a forwarding address.

A number of these will have built up significant debts to the landlord such as not paying rent, legal costs or property damage.

Some tenants deliberately withhold providing a forwarding address in an attempt to avoid making payment. Moving without leaving a “digital footprint” is now very difficult. Our highly skilled trace team locate absconded tenants, and we then proceed with debt recovery action.

Tenant Tracing from £75
CALL 0800 118 4 118


After the Pre-Legal phase the next stage in the legal process is to issue court proceedings via the County Court to obtain a County Court Judgment (a CCJ).
This is a formal process where the debtor will be sent a form from the County Court requiring them to pay the debt and costs within 14 days.
Our specialist High Court Enforcement solicitors will obtain a County Court Judgment (CCJ) for you.

Our Fee for obtaining a County Court Judgment (CCJ) is £300, plus the relevant court fee.
Our applications are submitted within 72 hours of payment.

Up to £300 £35
£300.01 to £500 £50
£500.01 to £1,000 £70
£1,000.01 to £1,500 £80
£1,500.01 to £3,000 £115
£3,000.01 to £5,000 £205
£5,000.01 to £10,000 £455
£10,000.01 to £100,000 5% of the claim


We are a member of the:

The Independent Property Ombudsman

The purpose of PRS is to provide our customers enhanced customer service.



We deploy a bespoke integrated Microsoft IT solution. Bringing together best-in-class data processing, communication and security; with advanced systems and device management capabilities to process and safeguard your data. Data is processed through our systems as workflows quickly and meticulously, ensuring accuracy and security. We control and manage access to all data. Our Full Stack Microsoft (Dynamics, Exchange, Office, Windows) deployment enables us to manage and protect all data and use advanced threat protection. We are also protected against unsafe attachments, suspicious links, and other cyber threats.


Our customers strongly recommend us. They score us 5 out of 5 stars. We have experienced staff and well developed systems in place to ensure we secure possession of your property as quickly and cost effectively as possible. We have a 99% success rate and 10,000’s happy customers. We ensure ALL the work is done BEFORE we get to court, mitigating any risks involved. Our methods are tried, tested and continuously improved


Our principals have decades of experience with residential evictions, tenancy enforcement, lettings, property management, landlord insurance and delivering excellent customer service. We manage large property portfolios for select landlords in the north and partner with leading insurers. Our staff are qualified members of the the Chartered Institute of Housing (CIHM), the Property Redress Scheme, the National Landlords Association, and CeMAP and CII accredited, Financial Conduct Authority (FCA) approved qualification and accreditation’s.


All work is completed shortly after payment is made. Our processes have been streamlined to maximise value to the customer in the shortest time possible. We work fast. We work smart. As a continuously evolving and improving organisation our processes ensure quality, speed, stability and predictability.

We are Powered and Secured by:


Pay by bank transfer using your banks mobile app, online banking service, phone banking service, in person at your bank or in person at any RBS branch.
Our bank details are as follows:
Account Name: Sentinel Solutions Ltd
Bank: mettle
Ac No: 32477196
Sort Code: 236972


The payment reference should be the first line of the tenants address.

Payments can take up to 2 days to clear but usually clear immediately.

Once payment has been made please send an email to or call 0800 566 8 566 to advise us of the details.


We cannot help you. You should contact a solicitor or local advice centre.

We only speak to tenants when instructed by their landlord(s).


Evictions usually take 2 to 6 months. Notices and court applications must run their course.

We do not deal with commercial property.

For an update on your case please email us. Emails are responded to within 1 business day.

Please read the Eviction Advice and T&Cs pages before contacting us.

Local Authority/Solicitor or Adviser Enquiries

All communication in writing. Please email any enquiries to

Please include the tenants name, the rental property address and evidence of your authority to act.

Speak to an eviction expert

365 days a year